The information on this website fulfils the City’s constitutional obligation, in terms of South Africa’s Promotion of Access to Information Act (No. 2 of 2000), to ensure transparency and accountability in its affairs, and to ensure that that the public has effective access to information about the City and its governance.
The responsibility for Access to Information is housed in the City Manager’s Office.
Public Access to Information Manual [English]
Public Access to Information Manual [isiZulu]
Pubic Access to Information Manual [Afrikaans]
How to request information
To request access to information about a public body you need to complete a Request for Access to Record of Public Body form. This form must then be delivered to the Deputy Information Officer, Adele Seheri
Deputy Information Officer
Adele Seheri
P O Box 1014 Durban 4000
Room 5, Ground Floor City Hall, Dr. Pixley Kaseme Street Entrance, Durban
031 3112390/91
adele.seheri@durban.gov.za
How do I appeal?
You may lodge an appeal about refusals, fees, delays, and the form on which your information is provided (i.e. on CD or paper). All access to information appeals should be submitted to the delegated office of the Information Officer. All appeals will be forwarded to the Office of the City Manager.
Deputy Information Officer:
Ms MA Seheri
Adele.seheri@durban.gov.za
Landline: 031 3112390
Fax: 031 3112171